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In Neo Product Catalog Flipbook, the Preview on a flipbook’s edit page shows your flipbook in the same viewer shoppers use. It updates as soon as you change a setting, so you can try an option and see the result before you save.

The preview includes your unsaved changes. Shoppers see them only after you click Save.

Above the preview, click Desktop or Mobile.

  • Desktop shows the flipbook in a wide frame, as on a computer screen.
  • Mobile shows it in a phone-sized frame. The viewer switches to its phone layout, as it does on a real phone: it shows one page at a time and groups some toolbar buttons into a menu to save space.

Use Mobile to check that your pages are easy to read on a small screen and that the buttons you need are still easy to reach.

The preview always shows every page of your flipbook, whatever your plan. On the Free plan, shoppers see only the first 25 pages of a PDF or image flipbook. If your flipbook is longer, a banner on the edit page tells you how many pages shoppers won’t see. See The 25-page limit.

Product catalogs are never limited to 25 pages.

Message What it means
“Building your preview” The preview is loading. Wait a moment.
“Choose a source to see a preview.” There is nothing to show yet, because no PDF, images or products have been chosen.
“No preview to show while these settings are invalid.” A setting has a value the viewer can’t use. Check the last thing you changed.
“Preview unavailable” The preview couldn’t be built or updated. The banner gives the reason, for example “These settings could not be previewed.” or “Could not build a preview.”

When you change the products in a catalog, the preview keeps showing the previous products until the new ones have loaded.

  • Undo your last change, or click Discard to go back to the saved version.
  • Reload the page.
  • For a PDF or image flipbook, check that the file still exists. A file deleted from Shopify Files can’t be shown.

You can keep editing while the preview is unavailable. If the problem doesn’t go away, contact support.