Tour the Home page

Neo Product Catalog Flipbook opens on Home. It’s the place to check your setup progress, find a recent flipbook, or get help. Here’s what you’ll find there.

Plan updates

After you choose or change a plan, a notice at the top of Home tells you when it’s active. If you see “We’re confirming your plan with Shopify,” wait a moment and reload. You can dismiss the notice after you’ve read it. See Choose a plan.

Your plan and storefront block

• Current plan shows which plan you’re on. Click Change plan to open Shopify’s plan page. If you haven’t chosen a plan, you’ll see No plan selected instead.
• Storefront block shows an Active or Inactive badge. If it says Inactive, click Add to theme to open the theme editor with the Neo Flipbook block added to your product page template.

The badge doesn't check your theme

The app can’t check whether the block is in your theme. The badge changes to Active when you click I’ve done it in the setup guide’s Add flipbooks to your storefront step. If the block is already live but the badge says Inactive, you can mark that step done.

Setup guide

The Get started with flipbooks guide walks you through three tasks. Open any task to see what to do; the progress bar shows how many you’ve completed.

Task	What completes it
Create your first flipbook	The app checks this automatically once you’ve created a flipbook. Use Create flipbook to start.
Add flipbooks to your storefront	Click Add flipbook block to open the theme editor, then I’ve done it after you’ve added the block.
Preview and share your link	Open and share your public link, then click I’ve done it.

After all three tasks are complete, you can use Restart setup to open them again. The guide’s Need help? button opens live chat.

Dismissing is permanent

The X at the top right permanently hides the setup guide. If you want the Storefront block badge to say Active, mark the storefront task done before you dismiss the guide.

Recent flipbooks

This section shows your five newest flipbooks. Click a title to open one, or use Delete on its row to remove it.

Both View all and Create new take you to Flipbooks. From there, click Create flipbook to make another one. See Manage your flipbooks.

Questions merchants ask

You’ll find quick answers here. For more, see Frequently asked questions.

Need help?

• Email support shows our address, support@neoflipbook.com. We usually reply within one business day.
• Open the docs opens this documentation in a new tab.
• Start live chat lets you chat with us inside the app.

For other ways to reach us, see Contact support.